If you have any questions about your invoice, please contact Afterpay
For other payment methods such as Paypal, credit card or PAYBACK, you will receive the invoice directly from us by e-mail.
How is my invoice made up?
If you have selected the payment method purchase on account (AfterPay) or direct debit (AfterPay), you will receive a total invoice, even if your order is delivered in partial deliveries due to the volume of items. If you have selected one of the other payment methods such as PayPal, credit card and PAYBACK, you may receive several invoices for a partial delivery.
In both cases, the items of your order, possible discounts and shipping costs are part of the invoice.
If you have any queries about your invoice with the AfterPay payment method, you can contact our service provider by e-mail firstname.lastname@example.org or by telephone on +49 30 762 392 39.
If you have any queries about your invoice for the PayPal, credit card and/or PAYBACK payment methods, you can contact our Maxi Zoo customer service by e-mail at email@example.com.
I have questions about my invoice. Who can I contact?
If you have paid for your order by invoice or direct debit, please contact our service provider Afterpay, who will take care of the processing.